Pure, Unrefined Organic Shea Butter in Malaysia

Privacy Policy

We are committed to protecting the privacy and the security of the information provided to us by our customers and the users of our website. This Privacy Policy briefly tells you how we manage the personal information that we hold, collect, use and disclose. We may amend, vary or update this Privacy Policy from time to time. Any amendments, variations or updates to this Privacy Policy will be posted on Sigmund Shea butter’s website. By using our website you consent to the terms of this Policy.

What is personal information?

Personal information is any information or opinion about you that identifies you, or from which your identity can be reasonably determined.

What information do we collect?

We will not collect any personally identifiable information about you through our website unless you provide it to us voluntarily. The information we collect varies, depending on how you use our site. This Policy applies to all information collected or submitted to sigmundsheabutter.com. The types of personal information collected include: name, shipping address, billing address, e-mail address, phone number, credit card information to complete purchases, and other general questions relating to areas of interest on our website.

In addition to this we also collect aggregate, non-personally-identifiable information on users of our website. This is done via sigmundsheabutter.com servers along with Google Analytics and other third party programs to track and record data that your browser sends. This data may include the following: IP address, pages viewed, product viewed, referring sites, time spent on site, product purchase information and other statistics relating to browsing behaviors. The information collected as anonymous does not include information relating to individual users. This information is used only for the purpose of aggregating and analyzing information in order to improve our product offering and user experience.

How do we use this information?

We are dedicated to keeping your details private. Any information that we collect in relation to you is kept strictly secured. We only use personal information to identify and process your order; correspond with you by mail, phone or post; respond to any concerns you may have; notify you of Sigmund Shea butter products and services, sales and promotions, or other matters that may be of interest to you.

We will not sell or rent your personally identifiable information to anyone. We will only send personally identifiable information about you to other companies or people when:

  • We have your consent to do so.
  • We need to share the information in order to provide the product or service you have requested.
  • We need to send the information to companies who work on our behalf to provide a product or service for you on our behalf and to provide other services, including, but not limited to, payment processing, shipping, order tracking, promotional fulfillment, and customer service. Unless we tell you differently, these companies do not have any right to use the personally identifiable information we provide to them beyond what is necessary to assist us, unless they have your consent to do so.
  • We need to respond to valid legal process. This includes a search warrant, subpoena, or court order, and any other instance when we believe we are required to provide information by law.
  • We may share aggregated, non-personally identifiable information about our users with affiliates or other third parties for marketing and promotional purposes.
How do we use cookies?

We use “cookies” to help us provide a better user experience by measuring which website areas are of greatest interest. A cookie is a small piece of data which is placed on your computer’s hard drive when you access a website. A cookie may collect information about the ways visitors use our website, i.e. which pages they visit, which links they use etc. This information helps us to adapt and improve the services our Website provides. All information collected is anonymous and does not identify you personally. You may choose to disable cookies using the tools in your browser; however, by doing so you may not be able to take advantage of all of the features and functions of our website.

Linking to Other Websites

We may provide links to other websites that are not under our control. These websites have their own policies regarding privacy that you may wish to review. We have no responsibility for linked websites and provide these links solely for the convenience and information of our visitors.

How do we keep your information secure?

We are dedicated to keeping your details private. Any information that we collect in relation to you is kept strictly secured. To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical and electronic procedures to safeguard and secure personal information we collect. We cannot guarantee 100% security of any information that you disclose online, and you do so at your own risk. We incorporate security measures such as encryption and authentication tools to protect your data from unauthorized use. Firewalls are utilized to protect our servers and network from unauthorized users accessing and tampering with files and other information that we store.

How do I update my information or “Opt-Out”?

Please assist us in keeping your information current by notifying us of changes to your name, address, title, phone number or email address. If you have sent us any personal information that needs updating, changing or removal, please direct them to info@sigmundsheabutter.com. We will reply within 10 working days to confirm these updates have been completed.

Minors

We will never knowingly collect or solicit information from individuals under the age of 18 without first obtaining verifiable parental consent. If you are under the age of 18 you should not provide information to us via this website. If we become aware that a person under 18 has provided personally identifiable information to us without verifiable parental consent, we will remove such personally identifiable information from our files.

Effective Date and Modifications

We reserve the right to modify this Privacy Policy at our discretion. If we decide to change our privacy policy, we will post those changes here. We encourage you to visit this section of our site regularly in order to remain informed of any changes. Changes to our Privacy Policy shall become effective as of the date they are posted to this site. This policy was last modified on 12/12/2016.

Contacting Us

If you have any questions or concerns regarding this Privacy Policy or our data collection practices, please contact us as follows:

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