Refund/cancellation Policy

Sigmund Shea Butter provide 7 days money back guarantee on all our Products. Sigmund Shea Butter guarantee all our products qualities and safe for direct skin application.

Money Back Guarantee

– All Sigmund Shea Butter products are with guarantee.

Organic Products Exchange 100%, Not Included Shipping Fee
If you buying the wrong Organic products you can exchange with other products with same value. You can exchange any of our Organic products as per follow :-

  • Not Suitable Organic Products

Remarks :

  • You need to pay for the price difference if there is delivery charges and price differences.
  • Not allow to change for promotion item or package.

Natural Organic Products Money Back Guarantee 100%

(Not Included Shipping Fee)

100% Money Back Guarantee if you return the Natural Organic products within 10 days from the day of received.

Please submit together with :

  1. Photo copy of IC ( For Malaysian ) or passport ( For International Customers ).
  2. Bank Account number.

Why is only 100% Natural Organic products Money Back Guarantee.

  1. We provide the Money Back Guarantee because we are confidence with our products.
  2. There is cost involved such like packaging, label and shipping cost.
  3. If you not satisfied with purchased products, we can still change to other products as much they are in the same price equity.
  4. We don’t provide 100%. This is to avoid consumer testing and returning the products.
  5. We strongly believe on our products effectiveness and fair to all customers.
  6. All return good will be dispose. We don’t mixed on the new products.
  7. We are confidence to said 99% percent Raw Organic products on the markets dare not provide any Money Back Guarantee as we do.
  8. We have set up an open Facebook comment on our web, please leave any comment to help us improve.

Thank You.

Terms And Conditions Of Organic Products Guarantee

The Company reserved all right to reject unreasonable return as the terms and conditions as below :

  1. Return exit 7 days period.
  2. Same customer return – Every customer only can make one times return, 2nd times will be consider cheating.
  3. Result shown before purchase – If you have seen the results yourself before purchase, The Company reserved all right to reject your return.

We reserved all right to change the terms and conditions without prior notice.